Privacy Policy
DoJo Digital Solutions, LLC
Last updated: June 2026 · DoJo Digital Solutions, LLC · 502 W 7th St, Suite 100, Erie, PA 16502
1. Company Information
Business Name: DoJo Digital Solutions, LLC
Business Address: 502 W 7th St, Suite 100, Erie, PA 16502
Phone: (412) 900-1965
Email: [email protected]
Website: dojo-ds.com
2. Introduction
DoJo Digital Solutions, LLC ("DoJo," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services, including any SMS/text message communications.
3. Information We Collect
We collect information you voluntarily provide, including:
- Name, business name, email address, and phone number (submitted via our contact form)
- Business details and project requirements shared during consultations
- Payment information processed securely through Stripe
- Communications sent to us via email, phone, or text message
We may also collect non-personal technical information automatically (browser type, IP address, pages visited) through standard web analytics tools.
4. SMS / Text Message Communications
- Message frequency: Message frequency may vary based on your engagement and project stage
- Message and data rates may apply depending on your carrier plan
- To opt out: Reply STOP at any time to unsubscribe from SMS communications. You will receive a confirmation message and no further texts will be sent
- To opt back in: Reply START to resume receiving messages
- For help: Reply HELP or contact us at [email protected] or (412) 900-1965
- We do not sell, share, or rent your phone number or opt-in data to third parties for marketing purposes
- Consent to receive SMS messages is not required as a condition of purchasing any goods or services
Our SMS communications are sent through GoHighLevel (GHL), a CRM platform registered with The Campaign Registry (TCR) for A2P 10DLC messaging compliance.
5. How We Use Your Information
- To respond to inquiries and provide requested services
- To deliver project updates, invoices, and ongoing support
- To send appointment reminders and follow-up communications
- To improve our website and services
- To comply with applicable laws and regulations
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
6. Third-Party Service Providers
We use the following trusted third-party platforms to deliver our services. Each maintains their own privacy practices:
- GoHighLevel (GHL) — CRM, SMS/email automation, and website hosting
- Stripe — Secure payment processing
- Namecheap — Domain registration
- Google (Analytics & Business Profile) — Analytics and local search
- The Campaign Registry (TCR) — A2P 10DLC SMS campaign registration
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client records are retained for a minimum of seven (7) years for accounting and legal purposes. SMS opt-in records are maintained in compliance with carrier and TCR requirements.
8. Your Rights
You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at [email protected].
9. Cookies
Our website may use cookies to improve your browsing experience. You may disable cookies through your browser settings at any time without affecting your ability to view content.
10. Children's Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected with an updated date at the top of this page. Continued use of our website or services constitutes acceptance of any updates.
12. Contact Us
For questions, opt-out requests, or privacy concerns:
DoJo Digital Solutions, LLC
502 W 7th St, Suite 100, Erie, PA 16502
(412) 900-1965
[email protected]