Terms of Service

Last updated: June 2026  ·  DoJo Digital Solutions, LLC  ·  502 W 7th St, Suite 100, Erie, PA 16502

1. Agreement to Terms

By engaging DoJo Digital Solutions, LLC ("DoJo," "we," "us") for services — whether through our website, email, phone, or text message — you ("Client") agree to these Terms of Service. Please read them carefully.

2. Services Provided

DoJo Digital Solutions provides custom website design, automated lead capture, SMS and email marketing automation, Google Business Profile setup, and related digital services for small businesses. The specific scope of work is agreed upon prior to any payment.

3. SMS / Text Message Terms

• Program description: DoJo Digital Solutions sends SMS messages for lead follow-up, appointment reminders, project updates, and client support
• Message frequency: Varies based on project stage and communication needs
• Message and data rates may apply
• Opt-out: Reply STOP to any message to unsubscribe immediately. A confirmation will be sent and no further messages will be sent
• Opt-in: Reply START to re-subscribe
• Help: Reply HELP or contact [email protected]
• Consent to receive SMS is not required as a condition of purchasing any service
• We do not share your opt-in data or phone number with third parties for marketing

Our SMS communications comply with CTIA guidelines and are sent through a carrier-registered A2P 10DLC campaign via GoHighLevel (GHL).

4. Free Mockup & No-Obligation Consultation

We offer a free, no-obligation strategy call and custom website mockup. No payment is required until the Client has reviewed the mockup, received a full walkthrough, and decided to proceed. The free mockup remains the intellectual property of DoJo Digital Solutions until a paid agreement is executed.

5. Payment Terms

• A deposit of 50% of the project total is due upon mockup approval and agreement to proceed
• The remaining 50% balance is due the day the website goes live
• Monthly retainer fees (where applicable) begin 30 days after the site launch date
• Invoices are issued via Stripe and are due within 7 days of issue unless otherwise agreed in writing
• Late or unpaid invoices may result in suspension of services

6. Client Responsibilities

• Provide accurate business information, branding assets, photos, and content in a timely manner
• Review and provide feedback on deliverables within a reasonable timeframe
• Maintain access to domain registrar, hosting, and any third-party accounts required
• Comply with all applicable federal, state, and local laws in operating their business
• Not use DoJo-built systems to send unsolicited communications or violate TCPA, CAN-SPAM, or carrier guidelines

7. Intellectual Property

Upon receipt of final payment, the Client owns the delivered website and its original content. DoJo retains the right to display completed work in its portfolio unless the Client requests otherwise in writing. Third-party assets (fonts, plugins, licensed software) remain subject to their respective license terms.

8. Revisions & Scope

Standard packages include reasonable revisions during the design and build phase. Requests for substantial changes outside the agreed scope may incur additional fees, communicated and agreed upon in advance.

9. Cancellation Policy

• Cancellation before deposit is paid: no obligation
• Cancellation after deposit but before launch: deposit is non-refundable
• Monthly retainer cancellation: 30 days written notice required to [email protected]

10. Limitation of Liability

DoJo Digital Solutions shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed fees paid by the Client in the 3 months prior to the claim. DoJo is not responsible for carrier delivery issues, SMS filtering by wireless carriers, or changes in carrier policies affecting message delivery.

11. Compliance

Both parties agree to comply with all applicable laws including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and all wireless carrier guidelines related to A2P messaging. Clients who use DoJo-built automation systems agree to only send messages to contacts who have provided express written consent.

12. Confidentiality

Both parties agree to keep proprietary business information confidential and not disclose it to third parties without prior written consent.

13. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania. Disputes shall be resolved in Erie County, Pennsylvania.

14. Changes to Terms

We reserve the right to update these Terms at any time. Continued engagement with our services constitutes acceptance of updated Terms.

15. Contact

DoJo Digital Solutions, LLC
502 W 7th St, Suite 100, Erie, PA 16502
(412) 900-1965
[email protected]